Last updated: 20 September 2026
1. Who we are
Dinnova is a technology and software development company based in Egypt and serving clients across the region. In this policy, “we”, “us” and “our” refer to Dinnova. You can reach us about privacy on WhatsApp.
2. Information we collect
This website has no data-collection forms. We only receive information you choose to send us on WhatsApp, such as:
- Your name and company name
- Your WhatsApp phone number
- The topic of your inquiry
- Any details you include in your message
We don't ask for sensitive personal data through this website, and we ask that you don't send it.
3. How we use your information
- To reply to your inquiry and follow up on your request
- To prepare proposals or quotes you asked for
- To provide technical support if you are a client
We process your information based on your consent when you contact us, or because it is needed to take steps you requested before entering into a contract. We do not sell your data, and we don't use it for marketing without your consent.
4. Sharing your information
WhatsApp conversations take place on WhatsApp, owned by Meta, and are also subject to WhatsApp's own privacy policy. Beyond that, we share your information only with service providers who help us run this website (such as hosting), and only as much as needed — or where the law requires it. Some of these services may process data outside your country; where they do, we take steps to ensure appropriate safeguards are in place.
5. How long we keep it
We keep inquiry information for as long as needed to handle your request and any resulting business relationship, then delete or anonymize it — unless the law requires us to keep it longer.
6. How we protect it
We use appropriate technical and organizational measures to protect your data, including encrypted connections (HTTPS) and limiting access to those who need it. No method of transmission or storage is 100% secure, however.
7. Cookies and local storage
This website does not use tracking or advertising cookies. We only store your light/dark mode preference in your browser to remember your choice. If we add analytics tools in the future, we will update this policy.
8. Your rights
Depending on the law that applies to you, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Ask us to delete your data
- Withdraw your consent at any time
- Complain to the relevant data protection authority
To exercise any of these rights, message us on WhatsApp. We aim to handle your data in line with the data protection laws that apply in the countries where we operate.
9. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date above.